))
#099 - Hospitality Meets Tom Ross - The Hotel Group Operations Director
Manage episode 307401670 series 2909909
Phil Street에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Phil Street 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Episode 99 (We're nearly there) and boy do I have another hum dinger for you today.
I got some time with the Wonderful (that will stick now) Tom Ross, Group Operations Director at The Pig Hotels (https://www.thepighotel.com/).
Tom's story is epic and we cover off loads including:-
- The wonderful Tom Ross
- Awards
- Events
- Being born into the industry
- Getting the start
- Moving to the USA
- Using the industry to travel
- Moving to the Napa valley
- Making people feel welcome
- The Relais Chateaux Book
- The French Laundry
- Back to the UK
- Serendipity
- Retention
- Hotelier of the year award
- Let people fly
- Badly behaved guests
- Knitting
- The Monotony of Excellence
And so much more.
Tom chats with amazing energy and passion throughout and is yet another indication of where this industry can take you with a bit of graft and a bit of focus.
Enjoy!
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy
200 에피소드
공유
