Andrea Markstrom | The Changing Role of a Law Firm CIO – It’s “Not Just About the Gadgets”

The Lawyer's Edge

Andrea Markstrom is the CIO at Taft Stettinius & Hollister LLP, a law firm with over 600 attorneys located in the Midwest. As CIO, Andrea is responsible for leading firm-wide technology and security initiatives across all tax practices and geographies. She has more than 25 years of technology leadership experience, including 15 years in the legal industry. Before entering the legal space, Andrea spent 13 years leading technology departments for the Target Corporation.

A recognized leader in her field, Andrea was awarded the NYC CIO of the Year Award from the CIO Inspire Leadership Organization in 2019. She is also the Founder and CEO of i.WILL (Inspiring Women Igniting Leadership & Learning), a professional women’s networking organization focused on mentoring, advancing and supporting women in their careers.

In this episode…

How did your firm handle the onslaught of COVID-19? More likely than not, there was a bit of scrambling. But, after the initial shock of what was going on, was your practice able to take on the challenges presented by the pandemic—and turn those obstacles into opportunities?

CIO Andrea Markstrom was quick to find the silver linings and organizational opportunities in 2020. As a renowned technology leader, she is no stranger to innovation, and her responses to the changes at her firm were no different. So, what are Andrea’s expert strategies for implementing a bit of fun, unity, and authenticity during a crisis?

In today’s episode of The Lawyer’s Edge, Elise Holtzman sits down with Andrea Markstrom, the CIO of Taft Stettinius & Hollister LLP, to talk about how her firm was able to adjust—and improve—as a result of the COVID-19 pandemic. Together, they discuss the changing role of a CIO, the importance of knowledge management and knowledge sharing systems, and the challenges Andrea has faced as a woman in her career—and how she’s working to empower others. Stay tuned!