How Amazon is using its technology, innovation, and expertise to improve safety (with Heather MacDougall, VP of Workplace Health & Safety at Amazon)

Safety Leaders Now

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What's one of the things that Heather always does in her role? She's always thinking about how they can synthesize the great team that they have, and their health and safety expertise, combined with Amazon’s tech capability, to solve issues. Dive in to learn about:

Her current role, where she is, and what she does [02:00]
Her journey from the law space to safety [03:26]
The safety org chart and what her day-to-day looks like [06:18]
How she stays connected, leading so many people [10:08]
The importance of good, written communication [13:10]
How her legal background has played a role in the way her teams communicate [13:38]
The number of white papers she’s presented with each day [14:04]
Is there meaningful variation regionally in the way that health and safety is administered at Amazon? [15:16]
Metrics that Heather and her team track at Amazon [20:08]
How associates engage with the connection system [23:14]
The systems they use to respond to the feedback received from leadership [24:16]
Amazon's latest engagement tool, "Dragon Fly" [25:52]
Insight she’s looking forward to getting with their new observations application [27:13]
Her north star and other important metrics that she tries to always keep on top of [31:25]
Unique indicators that Amazon uses [33:03]
Lessons she learned as a leader during the pandemic [33:13]
Technology she’s excited about that could change the way that people make work safe [37:49]

Amazon's first-ever safety report, "Delivered with Care": safety.aboutamazon.com/delivered-with-care

Get the full show notes, here: blog.opslock.com/podcast-notes/heather-macdougall

Reach out to Joe on LinkedIn: linkedin.com/in/joejmeadows

Safety Leaders Now is presented to you by Opslock, the new way to keep your team safe at work. Get free access to Opslock's workplace observations software: opslock.com/book-consultation

Music by Dyalla Swain: soundcloud.com/dyallas

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18 에피소드

#MBA #Business #Opslock #Occupational Safety #Workplace Safety #Safety #EHS #HSE #OSHA #Assp