Manage episode 321218738 series 3300327
In part 1 of Empathy in Action, the listener is introduced to the key mindset shift that underlies Relational Safety, from TOP to TAP. This supports a transition from attempting to establish "what's the matter with you" to "what matters to you".
Providing healthcare professionals contemporary knowledge about how the forms they fill can actually serve the real function for which they were designed is crucial in suicide prevention. Remember paperwork for proper work. The real function is to guide a conversation, a conversation that is at the heart of relational safety. This can be achieved by moving from top to tap. Don’t seek to establish what’s the matter with you, rather what matters to you. You can be a vector for spreading this knowledge at your work, do share the podcast. You can access all the information at www.progress.guide. We would love to hear your thoughts, email us at email@example.com.