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Throwback: CRM 1
Manage episode 308065361 series 2922251
David Carothers에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 David Carothers 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this throwback episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck are joined by David Lefevre, Owner of SalesPWR. They discuss what CRM is all about and why people should utilize it.
Episode Highlights:
- David Lefevre explains what a CRM is. (3:59)
- David Carothers shares how CRM has changed. (5:31)
- David Lefevre shares why marketing is one aspect of communication. (6:38)
- David Lefevre mentions what they’re doing at Florida Risk. (7:43)
- David Carothers mentions the problem with AMS and CRM. (8:54)
- David Carothers shares which CRM people should use. (11:27)
- David Lefevre shares why people should utilize CRM. (16:26)
Tweetable Quotes:
- “The more clients you have, the more you're going to forget. We all know that customer service is king. Meaning, staying on top of your customers and knowing ahead of time what their needs are.” - David Lefevre
- “Marketing is one aspect of communication. Agency management systems are designed around doing business for an agency. They're not intended to be marketing communication tools.” - David Lefevre
- “If you don't put good information in, you can't get good information out of it. The whole reason you have this is to get good information out.” - David Lefevre
Resources Mentioned:
594 에피소드
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