48 - How to Build Trust at Scale in a High-Touch Service Industry with Marilyn Moedinger
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Join me, Nik ( https://x.com/CoFoundersNik ), as I talk with Marilyn Moedinger ( https://x.com/mwmoedinger ), an architect, consultant, and real estate entrepreneur. Marilyn shares her journey from architecture school to building her own practice, Runcible Studios, where she leverages her 20 years of industry experience to deliver unique value to her clients. We discuss the complexities of running an architecture business, managing client expectations, and the realities of cash flow in a service-based industry.
Marilyn offers practical insights into navigating the legalities of architecture, the importance of creativity in business, and why architects should embrace their inner entrepreneur.
Questions this Episode Answers:
- How can architects better manage their businesses and cash flow?
- What are the challenges of balancing creativity and business in architecture?
- How can consulting services enhance an architecture practice?
- Why is understanding the legal aspects of architecture crucial for success?
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This week we covered:
00:20 Marilyn's Diverse Career Path
00:51 Early Passion for Architecture
02:33 Educational Journey and Professional Qualifications
07:31 Starting a Career During the Recession
08:47 Transition to Entrepreneurship
11:23 Role and Responsibilities of an Architect
14:26 Architect and General Contractor Collaboration
23:13 Project Cost and Liability Considerations
26:52 Legal Challenges in Condo Development
27:06 Understanding HOAs and Subdivisions
27:23 Architects' Role in Subdivisions
27:32 Exploring the Architect's Business
27:56 Consulting Services and Client Interaction
29:53 National and International Consulting
33:04 Building Trust and Expanding Network
35:38 Challenges in Architecture and Construction
40:07 Marketing and Client Acquisition
43:04 Future Vision and Business Growth
46:39 Rapid Fire Questions and Final Thoughts
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