Player FM 앱으로 오프라인으로 전환하세요!
Guest Episode: Improving The Customer Experience with Jason Hardy
Manage episode 412609540 series 2092702
Like and subscribe on your favorite platform!
🎙 In this episode, Kevin Oakley is joined by Jason Hardy, Co-Founder & CEO at Ownly, to cover customer experience, Ownly, and the pros and cons of builders partnering with realtors. They discuss the excellent customer experience provided by builders and how it is vital for the brand. They consider the negative and positive outcomes of working with realtors and question what they ultimately bring to the table. Jason walks us through Ownly, sharing the goals of the company and the surprising outcomes they’ve discovered so far.
Kevin and Jason discuss:
- How customer experience is everything and it’s the heartbeat to most top builder brands.
- Having a platform that’s willing to integrate with others.
- What real estate agents bring to the table… or lack thereof.
- The solution that Ownly offers: creating trust and transparency between buyers and sellers.
- Ownly has shown that buyers are making big decisions at night from the comfort of their own home.
A weekly new home marketing podcast for home builders and developers. Each week Kevin Oakley, Andrew Peek, Beth Russell, Jackie Lipinski, Julie Jarnagin, and other team members from Do You Convert will break down the headlines, share best practices and stories from the front line, and perform a deep dive on a relevant marketing topic. We’re here to help you – not to sell you!
359 에피소드
Manage episode 412609540 series 2092702
Like and subscribe on your favorite platform!
🎙 In this episode, Kevin Oakley is joined by Jason Hardy, Co-Founder & CEO at Ownly, to cover customer experience, Ownly, and the pros and cons of builders partnering with realtors. They discuss the excellent customer experience provided by builders and how it is vital for the brand. They consider the negative and positive outcomes of working with realtors and question what they ultimately bring to the table. Jason walks us through Ownly, sharing the goals of the company and the surprising outcomes they’ve discovered so far.
Kevin and Jason discuss:
- How customer experience is everything and it’s the heartbeat to most top builder brands.
- Having a platform that’s willing to integrate with others.
- What real estate agents bring to the table… or lack thereof.
- The solution that Ownly offers: creating trust and transparency between buyers and sellers.
- Ownly has shown that buyers are making big decisions at night from the comfort of their own home.
A weekly new home marketing podcast for home builders and developers. Each week Kevin Oakley, Andrew Peek, Beth Russell, Jackie Lipinski, Julie Jarnagin, and other team members from Do You Convert will break down the headlines, share best practices and stories from the front line, and perform a deep dive on a relevant marketing topic. We’re here to help you – not to sell you!
359 에피소드
Wszystkie odcinki
×플레이어 FM에 오신것을 환영합니다!
플레이어 FM은 웹에서 고품질 팟캐스트를 검색하여 지금 바로 즐길 수 있도록 합니다. 최고의 팟캐스트 앱이며 Android, iPhone 및 웹에서도 작동합니다. 장치 간 구독 동기화를 위해 가입하세요.