Coaching for Problem-Solving: How to Create a Trust-based Leadership Dynamic

L&D In Action: Winning Strategies from Learning Leaders

Many managers across all industries have one trait in common: They are superb problem solvers. This is good… until solving problems becomes the bulk of one’s work. A leader must have space to develop their people’s key skill sets. Space to observe coming trends and react to the market. Space to innovate and seek paths for growth. Therefore, it is of the utmost importance that managers teach their people to be effective problem-solvers on their own. But, this is no easy task, and can be both a social and professional challenge for even the most experienced managers. Thankfully, Irial O’Farrell is here to share her insights from nearly two decades of management consulting.

Self-describing as a people-and-performance geek, Irial is endlessly fascinated by what makes people tick in the workplace. This has led her through a career evolution from financial services operations and management to learning and development, executive coaching, strategy, organization design and change management. As the Founder of Evolution Consulting, she is passionate about teaching leaders to unleash the power of their organizations by educating their people effectively.

Join us as we discuss:

• The three types of escalations that create bottlenecks for leaders
• The 8-step problem-solving process, the first step of which most people ignore
• How to craft a learning program that has an impact on all the different microcultures of an organization
• Why mastery and autonomy are key to motivation and self-direction, and how to put this into practice in L&D
• Using SMART as both an objective setting framework and as a communication facilitator
• How to approach the emotionally challenging conversations about improving performance at work

Episode Resources

Irial O’Farrell on LinkedIn

getAbstract website

getAbstract on LinkedIn

If you enjoyed this episode, make sure to subscribe, rate and review on Apple Podcasts, Spotify and Google Podcasts. Instructions on how to do this are here.

L&D In Action: Winning Strategies from Learning Leaders releases every other Tuesday, bringing you conversations from the best minds in Learning and Development.
Previous guests include: Simon Brown of Novartis, Ravin Jesuthasan of Mercer, Michael Lee Stallard of Connection Culture Group, Michelle Weise of Rise and Design and Dr. Nigel Paine of Learning Now TV.
Check out our five most downloaded episodes:

• The 5% Solution: Prioritizing Learning and Development in a Busy World
• Employing Talent, not Jobs, in the Age of Artificial Intelligence
• Creating Relational Excellence with the Power of Connection Culture
• Longer Life and Smarter Tech: Educating A Workforce For An Unknown Future
• Reframing L&D: The Need For Learning Practitioners In An Evolving World