Humanising IT
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Katrina Macdermid에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Katrina Macdermid 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Join Katrina Macdermid and Wesley Eugene as they challenge, debate, and bring some humour to IT service management. Discussing chapters of Katrina’s best-selling book – the Humanising IT™ Podcast features global thought leaders and explores the integration of ITSM and human-centered design, aiming to create IT services and solutions that are designed with users in mind—not just processes. Whether you’re an IT professional looking to enhance your career, a designer aiming to understand IT service management, or just curious about the future of IT, the Humanising IT™ Podcast offers valuable insights and inspiration. We aim to transform both the perspective of IT departments and the people within them. Tune in to the Humanising IT™ Podcast and discover how we can make ITSM human-centred.
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