Manage episode 272376575 series 2770069
Episode 83 hosts Dr Izolda Heydenrych, a dermatologist based in Cape Town, South Africa. Dr Hendenrych is also a globally-renowned aesthetic educator with a particular interest in patient safety, the art of the consultation, trust and empathy.
We explore the injector-patient relationship, the foundations of building trust in the medical consultation and the role of empathy. This is a fascinating discussion that gets to the core of how the best injectors build chemistry and rapport with their patients.