Top five tips for PCNs struggling to recruit featuring Tara Humphrey

Illuminating Primary Care

In this episode we are joined by Tara Humphrey, Primary Care Network Management Specialist, with 20 years of experience in business development and operations, having supported over 30 Primary Care Networks providing them with training and management support.

We discuss all things PCN-related, Tara’s listing her top tips for PCNs struggling to recruit whilst also sharing her thoughts on what the future holds for our Primary Care Networks.

Timings:

01:10 Introducing Tara Humphrey

01:15 Why do you think PCNs are struggling to recruit?

03:36 Speaking with PCNs, many have shared similar concerns and experiences of struggling to retain staff. Is this a common theme amongst the PCNs you work with and if so, why do you think this is?

07:30 Based on the experience of speaking to PCNs, a lot of them are unaware of what specific allied health roles can do and how they would benefit a practice. Do you think this contributes to why they find it difficult to recruit specific roles such as a Digital and Transformation lead or GP assistant? What should surgeries do to understand the ARRS roles better?

10:16 When working with PCNs, recruiting Clinical Pharmacists and Physician Associates has been quite successful, but when it comes to roles such as FCPs, Pharmacy Techs and dieticians’ practices tend to struggle to recruit into these roles.

14:25 What are your top 5 quickfire tips for PCNs struggling to recruit?

18:28 What does the future hold for PCNs?

20:43 Outro