Ep. 18 Having a flawless experience for 3 visits minimum!
Manage episode 336453035 series 3219980
GaryVee Club에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 GaryVee Club 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
With a restaurant as an example. 1st time customer 40% retention 2nd time customer 40% retention 3rd time customer 70% retention It’s about keeping customers layers deep, not just new, but layers deep… What if you created a flawless experience for 7 visits deep… 10 visits… Every visit… What if even your bad experiences become flawless in the customers eyes because of how you create solutions? That customer becomes a customer for life! Loving the customer as yourself. Taking it a step further and making your customer the marketer…
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