3 Warning Signs to Avoid at Furniture Stores

Furniture Academy

Knowing the most common warning signs to avoid at furniture stores will prevent you from making a costly mistake.

At La-Z-Boy Home Furnishings & Décor, our goal is to help you make the best furniture purchase for your unique needs.

In this article, we’ll highlight three warning signs you should avoid while shopping for furniture.

1) Salesperson Greets You From Afar

When a salesperson greets you from a long distance away, it’s an obvious sign of disinterest.

Maybe they are on their phone or computer, so they seem busy. However, you should be their number one priority.

Especially when you’re investing a large amount of money in furniture you want to last a long time.

A good salesperson will greet you at the front of the showroom and guide you to the section of the store you’re most interested in.

If you’re just browsing, they will allow you to look on your own then check back to see if you have any questions.

2) Not Helpful or Interested In Your Needs

Once you’re interacting with your salesperson, pay close attention to the questions they ask.

Are they genuinely interested in helping you or more focused on making a quick sale?

Do they want to understand your interior design needs and create solutions within your budget?

The questions presented by your salesperson will give you an idea of their level of customer service.

If your salesperson isn’t interested in your order before you buy, they certainly won’t be helpful after the sale.

3) Hands You Their Card & Walks Away

When a salesperson in any industry hands you their card and walks away, they are essentially marking you as their customer.

This means if you decide to buy anything, they will receive the commission from your purchase.

If your salesperson walks away and never comes back, this is a major red flag to avoid.

The worst type of salespeople are order takers who only care about taking your money.

On the other hand, the best salespeople are consultants who want to solve your problems and be helpful.

Important Questions to Ask Your Furniture Salesperson

Having a list of questions to ask your furniture salesperson will also help you make the best purchase for your home.

Once you’ve found a furniture store without any warning signs, be sure to ask your consultant these important questions:

• Do you offer free design services?
• How and where is your furniture made?
• Are any customization options available?
• Will it cost extra to customize my furniture?
• Can you tell me about your warranty?
• Do you have a price match guarantee?
• What are your delivery options?

These questions will give you peace-of-mind and prevent unwanted surprises before and after your furniture is delivered.