Manage episode 278065319 series 2149935
Ondrej Sedlacek is the CEO and founder of SatisMeter. SatisMeter helps companies measure and improve customer satisfaction through NPS (Net Promoter Score) surveys.
If you're in SaaS, then you've heard about the importance of NPS. If this is a topic you've been interested in learning more about, there's no one better to learn about it than Ondrej.
We talk about how SatisMeter got started, and how they've grown to help over 400 companies, why everyone should use NPS, and how it reduces churn.
Enjoy the conversation!