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"The one with Damian’s great phrases" Damian Miller E30
Manage episode 307285532 series 3007501
Rick Denton에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Rick Denton 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
“Customer experience isn’t just for big companies.” “Don’t just chase a score.” “I like being a tourist but I don’t like tourists.” “Pizza is the stuff of life”.
Those are just a small sample of the Customer Experience and travel wisdom today’s guest, Damian Miller of Intelligent Purpose, brings to the episode.
Want to understand what REAL human centered design requires? How about understanding that the conversation around “Who should own CX” is often just a distraction.
How about getting insight on what it means to get the deep immersion experience of living 9 months in India?
Damian drops those wisdom bombs all throughout the episode.
Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.
Episode resources:
Intelligent Purpose: www.intelligentpurpose.com
Damian Miller: www.linkedin.com/in/damianmillerresearch/
damian@intelligentpurpose.com
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