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Tony Johnson에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Tony Johnson 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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83: Acquiring and Keeping Customers Through Impactful Marketing With Raul Galera

26:02
 
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Manage episode 305825128 series 1257748
Tony Johnson에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Tony Johnson 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

In this episode, Raul Galera joins us to discuss marketing and referrals.

  1. Your front line employees are the face of your organization
  2. People want to share recommendations with friends and family to be helpful
  3. Start with your customer in mind and a clear post-purchase path
  4. If you recommend a product or service you are putting your name on the line
  5. Referral and affiliate marketing can help you reduce your customer acquisition costs

It's time for the great service comeback!

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

YouTube: https://www.youtube.com/c/RecipeforserviceNet

Twitter: https://twitter.com/ServiceRecipe

Instagram: https://www.instagram.com/recipeforservice/

Tik Tok: https://vm.tiktok.com/owrTbL/

Facebook: https://www.facebook.com/tonyjohnsoncx/

Music: http://www.bensound.com

  continue reading

102 에피소드

Artwork
icon공유
 
Manage episode 305825128 series 1257748
Tony Johnson에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Tony Johnson 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

In this episode, Raul Galera joins us to discuss marketing and referrals.

  1. Your front line employees are the face of your organization
  2. People want to share recommendations with friends and family to be helpful
  3. Start with your customer in mind and a clear post-purchase path
  4. If you recommend a product or service you are putting your name on the line
  5. Referral and affiliate marketing can help you reduce your customer acquisition costs

It's time for the great service comeback!

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

YouTube: https://www.youtube.com/c/RecipeforserviceNet

Twitter: https://twitter.com/ServiceRecipe

Instagram: https://www.instagram.com/recipeforservice/

Tik Tok: https://vm.tiktok.com/owrTbL/

Facebook: https://www.facebook.com/tonyjohnsoncx/

Music: http://www.bensound.com

  continue reading

102 에피소드

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