EP 315 | Client Intake & Experience with Porsche Williams

Business of Design ™ | Interior Designers, Decorators, Stagers, Stylists, Architects & Landscapers

Business of Design and Kimberley Seldon에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Business of Design and Kimberley Seldon 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

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An efficient and elevated client intake is a critical part of creating a superior client experience. Determining whether the client is ideal for you, requires your focused attention as you seek to answer the potential client’s questions and provide an overview of your firm’s unique value. In this episode we learn: - the principal designer should not be the first person a prospective client speaks to - outsourcing client intake elevates your design firm's status and value to prospective clients - common red flags during the client intake - saying no to clients that aren't ideal allows you to say yes to clients that are ideal - always collect the consultation payment at the time of booking It’s time to take control of your business. Become a member of Business of Design®, today: https://businessofdesign.com/?ref=2&campaign=podcast

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