Intercom's Des Traynor on the importance of pricing, product-market fit metrics & more | Angel S5 E2

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Player FM과 저희 커뮤니티의 Jason Calacanis 콘텐츠는 모두 원 저작자에게 속하며 Player FM이 아닌 작가가 저작권을 갖습니다. 오디오는 해당 서버에서 직접 스트리밍 됩니다. 구독 버튼을 눌러 Player FM에서 업데이트 현황을 확인하세요. 혹은 다른 팟캐스트 앱에서 URL을 불러오세요.

Check out Intercom: https://www.intercom.com

FOLLOW Des: https://twitter.com/destraynor

FOLLOW Jason: https://linktr.ee/calacanis

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Show notes:

0:00 Start

1:08 Importance of charging for enterprise products from the start

6:08 Explaining the phenomenon of startups that become great companies when the idea behind them is not logical or the market is unforeseen

10:18 LinkedIn Jobs - Post your first job free at https://www.linkedin.com/angel

11:49 Investing in Notion - what he initially saw in the product, how UI helps Notion stand out, how angel investing & giving advice help hone his skills as an operator at Intercom

17:39 Common fundraising mistakes that founders make

21:48 Growth planning at a late-stage startup

24:26 Odoo - Get your first app free & $1000 off your first implementation pack at https://odoo.com/twist

25:57 How Intercom was initially pitched, the singularity of CRM platforms (Salesforce, HubSpot,Intercom, etc.), preparing for IPO & raising capital as a late-stage startup

30:52 Operating profitably, thoughts on acquisitions as a route to growth

35:02 Assure - Get 20% off your first SPV at http://assure.co/angel

36:32 Hopin's rapid rise in online events, dealing with the pandemic and being cooped up, keeping up company moral

44:13 Intercom's international offices, work from home, Slack's market penetration play, Microsoft vs. Salesforce in the 2020's

51:09 Acquisition offers, why hasn't Intercom sold yet? Pricing power in the enterprise, important product-market fit metrics

1:01:50 Thoughts on going public

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