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voice v text
Manage episode 498429684 series 3660582
Dave에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Dave 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
"Just ask Dave send him a text"
🎙️ Summary – AI Voice Bot Podcast Episode
In this episode, Dave explores a surprising shift in customer communication—AI voice bots are outperforming text messaging in response rates, with up to 65% engagement compared to SMS's 25%. Despite SMS boasting a 98% open rate, people often ignore texts, while voice still commands attention and urgency.
Listeners learn that AI voice bots today are natural-sounding, emotionally responsive, and capable of handling complex tasks like appointment rescheduling in a single call. They also offer cost savings over time and fewer compliance hurdles than SMS.
Dave breaks down where voice bots shine—reducing no-shows, collecting documents, handling urgency, and creating more personal, adaptive experiences than traditional methods. The future of customer engagement may actually feel more human, not less, thanks to smarter voice tech.
Brought to you by Dave at AI Voice Solutions, with over 20 years of experience helping businesses transform customer service with voice automation.
💡 Got a question or topic idea for the next episode? Just ask Dave.
📣 Get in Touch
Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.
- 🌐 Website: ai-voice.ai
- 📞 Book a Call: Schedule a 30-min chat
- 🔗 LinkedIn: Dave
- 💬 Text "Just ask Dave"
74 에피소드
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