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Dave에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Dave 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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compliance

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Manage episode 484454454 series 3660582
Dave에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Dave 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

"Just ask Dave send him a text"

Podcast Summary: AI Voice Bot Podcast (Powered by Dave at AI Voice Solutions)

In this episode, Dave explores the growing impact of voice AI in highly regulated industries like finance, healthcare, and law — where over 1 billion customer interactions are processed daily by voice AI systems. Despite this massive scale, 87% of companies struggle to stay fully compliant.

Dave dives into the complex compliance landscape, highlighting five key pillars organizations must adopt to succeed:

  1. Data Privacy
  2. Transparency
  3. Auditability
  4. Bias Mitigation
  5. Human Oversight

He discusses how financial institutions are using voice AI for fraud detection and real-time monitoring, while simultaneously juggling multiple regulatory frameworks like GDPR, HIPAA, and the new EU AI Act. Mistakes are costly — up to $10 million per compliance violation.

In healthcare, Dave shares how voice interactions are encrypted, audited, and monitored in real time, with AI and human supervisors working side by side. Voice verification now reaches 99.9% accuracy using over 100 vocal characteristics, all while maintaining strict compliance.

To stay both efficient and compliant, these industries are implementing automated compliance frameworks and human-in-the-loop systems — allowing routine tasks to be automated while flagging anomalies for human review.

Dave also touches on bias mitigation, where AI is tested across millions of interactions and often shows less bias than human agents when properly designed.

The big takeaway? Success with AI voice bots isn’t just about advanced technology — it's about building robust governance frameworks from the start. Companies that invest early in compliance see up to 300% better results than those that tack it on later.

Dave concludes by emphasizing that regulated industries are setting the standard for future voice AI deployment across all sectors — proving that rapid innovation and strong compliance can coexist.

Final message: In the evolving world of voice AI, it's not just about what you can do — it's about doing it right, securely, and responsibly.

📣 Get in Touch

Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

  continue reading

74 에피소드

Artwork

compliance

AI Voice bot

published

icon공유
 
Manage episode 484454454 series 3660582
Dave에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Dave 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

"Just ask Dave send him a text"

Podcast Summary: AI Voice Bot Podcast (Powered by Dave at AI Voice Solutions)

In this episode, Dave explores the growing impact of voice AI in highly regulated industries like finance, healthcare, and law — where over 1 billion customer interactions are processed daily by voice AI systems. Despite this massive scale, 87% of companies struggle to stay fully compliant.

Dave dives into the complex compliance landscape, highlighting five key pillars organizations must adopt to succeed:

  1. Data Privacy
  2. Transparency
  3. Auditability
  4. Bias Mitigation
  5. Human Oversight

He discusses how financial institutions are using voice AI for fraud detection and real-time monitoring, while simultaneously juggling multiple regulatory frameworks like GDPR, HIPAA, and the new EU AI Act. Mistakes are costly — up to $10 million per compliance violation.

In healthcare, Dave shares how voice interactions are encrypted, audited, and monitored in real time, with AI and human supervisors working side by side. Voice verification now reaches 99.9% accuracy using over 100 vocal characteristics, all while maintaining strict compliance.

To stay both efficient and compliant, these industries are implementing automated compliance frameworks and human-in-the-loop systems — allowing routine tasks to be automated while flagging anomalies for human review.

Dave also touches on bias mitigation, where AI is tested across millions of interactions and often shows less bias than human agents when properly designed.

The big takeaway? Success with AI voice bots isn’t just about advanced technology — it's about building robust governance frameworks from the start. Companies that invest early in compliance see up to 300% better results than those that tack it on later.

Dave concludes by emphasizing that regulated industries are setting the standard for future voice AI deployment across all sectors — proving that rapid innovation and strong compliance can coexist.

Final message: In the evolving world of voice AI, it's not just about what you can do — it's about doing it right, securely, and responsibly.

📣 Get in Touch

Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

  continue reading

74 에피소드

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