Love stories from listeners of Barangay LSFM are featured in this weekly radio program. Listen in as Papa Dudut reads the letter of a "kabarangay" who shares his/her heartfelt experience. A dramatization brings the audience closer to feeling the joy, the pain, the ups and downs of being in love--something that each one of us can relate to.
…
continue reading
Rob Dube에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Rob Dube 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Deliver the X Podcast와 비슷한 콘텐츠
The Autoblog Podcast is one of the oldest and most-listened to automotive podcasts anywhere. The show features a rotating panel of editors and guests hosted by Editor-in-Chief Greg Migliore. The gloves come off and the lively discussion has everything from the most important news of the week to the best and worst cars we're driving. The show traditionally wraps with the popular Spend My Money segment. With nearly 700 episodes, the podcast is a must-listen for automotive enthusiasts everywhere.
…
continue reading
We're no longer publishing new episodes of this podcast, but check out our podcast Consider This, where we help you make sense of a major news story and what it means to you six days a week.
…
continue reading
The daily drama of money and work from the BBC.
…
continue reading
Short documentaries and adventures in sound presented by Josie Long.
…
continue reading
Will and Mango have lots of questions. Will we ever live without sleep? How do rats keep outsmarting humans? Where are the sunniest tax havens to hide your money? Join these Part-Time Geniuses as they dive into ridiculous topics... and discover some pretty smart stuff along the way.
…
continue reading
Host Paul John Roach and his guests find the mystical core and explore the perennial philosophy amidst the infinite variety of the world’s religions and spiritual traditions. Paul emphasizes the practical application of spiritual wisdom imparted from poets, writers, philosophers, mystics, and scriptures in order to foster a deeper awareness and understanding in our everyday lives. Explore over 650 shows with thought leaders and spiritual teachers. #PaulJohnRoach.com
…
continue reading
Under the Influence gives listeners a rare backstage pass into the hallways, boardrooms and recording studios of the ad industry.Join host and adman Terry O’Reilly for fascinating (and humorous) stories that connect the dots between pop culture, marketing and human nature. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
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Player FM 앱으로 오프라인으로 전환하세요!
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Deliver the X Podcast
모두 재생(하지 않음)으로 표시
Manage series 2423663
Rob Dube에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Rob Dube 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Welcome to Deliver The X podcast. I'm Rob Dube, President and Co-Founder of imageOne, and during our podcast, we'll learn how extraordinary teams deliver extraordinary customer experiences. My business partner Joel Perlman and I met in grade school. In high school, we started selling Blow Pop lollipops out of our locker. We'd buy them for a nickel and resell them for a quarter. Of course, that was a pretty nice profit margin, but more importantly, we just really enjoyed taking care of the kids. I think providing an extraordinary experience just got into our blood, and it got enhanced when we were in college. In Ann Arbor, Michigan, we started going to a deli called Zingerman's Deli. If you haven't heard of Zingerman's, please check them out online. They're pretty famous at this point, and Inc. magazine named them "The coolest business in America" in the early two thousands. Their CEO and Co-Founder, Ari Weinzweig is consistently ranked as one of the top leaders in America -- maybe even the world. When you'd go to Zingerman's -- and it's still true today -- you’d just get this unbelievable experience at every corner. From just standing in line to the smells, the products, and most importantly, the people who genuinely care. That just brought our heightened awareness to what great service and what a great customer experience is all about. We later learned about Small Giants. These are companies around the country that are going to market in a much different way with some core principles like how important it is to care for the totality of their team members' lives. That really resonated with us, so much so that after a 10-year journey of bringing on the Small Giants concepts into our company, imageOne, Forbes magazine listed us as "One of the 25 best Small Giant companies in America." When it comes to business these days, I think we're all recognizing that good just isn't good enough anymore. A lot of companies are great at acquiring customers, but they have a hard time retaining them. When that happens, obviously it impacts your word of mouth business. It's going to reduce your profits. Your team's not going to be as happy which means employee satisfaction is going to go down and you're going to have excessive turnover. You're going to be spending time on those types of things. It's really becoming a cycle that we're noticing, and leaders are having trouble figuring out how to break that cycle. We hope some of the wisdom from our guests will help you. Maybe you'll walk away with a nugget or two from each conversation that will help you manage the employee and the customer experience. I hope you're inspired through the guests' stories that we have and that you're inspired to take your customer and your team member experience to the next level.
…
continue reading
6 에피소드
공유
모두 재생(하지 않음)으로 표시
Manage series 2423663
Rob Dube에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Rob Dube 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Welcome to Deliver The X podcast. I'm Rob Dube, President and Co-Founder of imageOne, and during our podcast, we'll learn how extraordinary teams deliver extraordinary customer experiences. My business partner Joel Perlman and I met in grade school. In high school, we started selling Blow Pop lollipops out of our locker. We'd buy them for a nickel and resell them for a quarter. Of course, that was a pretty nice profit margin, but more importantly, we just really enjoyed taking care of the kids. I think providing an extraordinary experience just got into our blood, and it got enhanced when we were in college. In Ann Arbor, Michigan, we started going to a deli called Zingerman's Deli. If you haven't heard of Zingerman's, please check them out online. They're pretty famous at this point, and Inc. magazine named them "The coolest business in America" in the early two thousands. Their CEO and Co-Founder, Ari Weinzweig is consistently ranked as one of the top leaders in America -- maybe even the world. When you'd go to Zingerman's -- and it's still true today -- you’d just get this unbelievable experience at every corner. From just standing in line to the smells, the products, and most importantly, the people who genuinely care. That just brought our heightened awareness to what great service and what a great customer experience is all about. We later learned about Small Giants. These are companies around the country that are going to market in a much different way with some core principles like how important it is to care for the totality of their team members' lives. That really resonated with us, so much so that after a 10-year journey of bringing on the Small Giants concepts into our company, imageOne, Forbes magazine listed us as "One of the 25 best Small Giant companies in America." When it comes to business these days, I think we're all recognizing that good just isn't good enough anymore. A lot of companies are great at acquiring customers, but they have a hard time retaining them. When that happens, obviously it impacts your word of mouth business. It's going to reduce your profits. Your team's not going to be as happy which means employee satisfaction is going to go down and you're going to have excessive turnover. You're going to be spending time on those types of things. It's really becoming a cycle that we're noticing, and leaders are having trouble figuring out how to break that cycle. We hope some of the wisdom from our guests will help you. Maybe you'll walk away with a nugget or two from each conversation that will help you manage the employee and the customer experience. I hope you're inspired through the guests' stories that we have and that you're inspired to take your customer and your team member experience to the next level.
…
continue reading
6 에피소드
모든 에피소드
×
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Deliver the X Podcast와 비슷한 콘텐츠
Love stories from listeners of Barangay LSFM are featured in this weekly radio program. Listen in as Papa Dudut reads the letter of a "kabarangay" who shares his/her heartfelt experience. A dramatization brings the audience closer to feeling the joy, the pain, the ups and downs of being in love--something that each one of us can relate to.
…
continue reading
The Autoblog Podcast is one of the oldest and most-listened to automotive podcasts anywhere. The show features a rotating panel of editors and guests hosted by Editor-in-Chief Greg Migliore. The gloves come off and the lively discussion has everything from the most important news of the week to the best and worst cars we're driving. The show traditionally wraps with the popular Spend My Money segment. With nearly 700 episodes, the podcast is a must-listen for automotive enthusiasts everywhere.
…
continue reading
We're no longer publishing new episodes of this podcast, but check out our podcast Consider This, where we help you make sense of a major news story and what it means to you six days a week.
…
continue reading
The daily drama of money and work from the BBC.
…
continue reading
Short documentaries and adventures in sound presented by Josie Long.
…
continue reading
Will and Mango have lots of questions. Will we ever live without sleep? How do rats keep outsmarting humans? Where are the sunniest tax havens to hide your money? Join these Part-Time Geniuses as they dive into ridiculous topics... and discover some pretty smart stuff along the way.
…
continue reading
Host Paul John Roach and his guests find the mystical core and explore the perennial philosophy amidst the infinite variety of the world’s religions and spiritual traditions. Paul emphasizes the practical application of spiritual wisdom imparted from poets, writers, philosophers, mystics, and scriptures in order to foster a deeper awareness and understanding in our everyday lives. Explore over 650 shows with thought leaders and spiritual teachers. #PaulJohnRoach.com
…
continue reading
Under the Influence gives listeners a rare backstage pass into the hallways, boardrooms and recording studios of the ad industry.Join host and adman Terry O’Reilly for fascinating (and humorous) stories that connect the dots between pop culture, marketing and human nature. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Player FM -팟 캐스트 앱
Player FM 앱으로 오프라인으로 전환하세요!
Player FM 앱으로 오프라인으로 전환하세요!
