New titles, technologies and routes to market. The partner space that serves small and medium businesses is rapidly evolving. From shifting investments to OpEx, adopting AI and incorporating managed services there is a lot to learn, let alone master. For a look into what the future holds for both partners and customers, Ian is joined by Chris Capri…

In this episode, Gladys Kline sits down with John Rivers, Global VP for Service Sales at Cisco and Trustee for the Cisco Foundation. John shares inspiring stories from his family's rich history, his career journey, and his passion for giving back. Tune in for an engaging discussion on resilience, mentorship, and making an impact through service and…

At Cisco, partnerships aren't merely a business transaction — they hinge on personal connections that have been cultivated over time. AB sits down with Rodney Clark, Cisco's SVP, Partnerships and Small & Medium Businesses, to chat about the ever-evolving partner ecosystem at Cisco. This great conversation dives into topics such as streamlining the …

In this episode, we interview Jean Francois Dive : threat hunting for Cisco internal Security. He takes us through the stakes of a few very recent and famous hacks.저자 Cisco

Powerful things happen when ITOps teams move beyond a break-fix approach and lean into proactive optimization. Instead of just responding to issues as they occur, when teams have independent visibility into their end-to-end service delivery chain, they can proactively identify possible areas for optimization and improvement. For example, streamlini…

Find out how Cisco ThousandEyes is supporting Channel Partners, the latest and greatest on the integration with the AWS Migration Assistance Program, and a preview into what happened at Cisco Partner Summit 2024. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/저자 Cisco

Neste episódio do #12 Podcast, tivemos o prazer de ter como convidada a Grace Wanna, Engenheira Informática, que passou um mês na Cisco Portugal através do programa da Girl Move Academy. Oiçam este episódio para conhecerem melhor a Grace e a sua paixão pela tecnologia!저자 Cisco

The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enhanced set of requirements related to risk management, network resilience, and incident reporting.While DORA is directly applicable to EU financial institutions, it prompts important discussions about …

While the cloud has become table stakes for businesses, what it enables companies to do remains almost limitless. From faster collaboration to powering machine learning, the cloud is the key for SMBs everywhere. But what does that look like in application?For a look into how the cloud is powering life sciences companies and how those learnings can …

In this episode, we interview Alain Lanssiers, Service Provider Technical Leader at Cisco CX who knows more protocols than anyone around here. One day he casually decides to code a new feature for a protocol that was already old back then ...저자 Cisco

AB sits down with Matt Caulfield, VP of Identity and Duo, Cisco Security, to talk about the vision and strategy for Cisco’s identity portfolio. This insightful conversation spans various topics, including multi-factor authentication (MFA), social engineering, and the integration of artificial intelligence (AI) in identity security technologies.…

A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the source of an outage.Tune in to hear The Internet Report team discuss what happened and why. They’ll also share insights from a recent Microsoft Outlook outage and cover the latest Internet outage tre…

In this episode, Jason Marks, Gladys Kline, and their special guest Jason W. Gallo dive into the importance of balance in both personal and professional life. Jason W. Gallo shares his journey from growing up in Brooklyn to becoming a global VP at Cisco, offering insights into his career and personal experiences. Tune in to hear a candid conversati…

AI is everywhere. Every business is talking about it, and seemingly everyone has used it in one way or another. Are we in an AI revolution? What does it mean for the future of work, and the corresponding cybersecurity concerns that come with it? Is the toothpaste out of the tube? To answer these questions and discuss what the future holds, our host…

A recent certificate problem impacted ServiceNow, and other issues prevented users from accessing key cloud services including Microsoft 365, Azure Virtual Desktop, and Workday.Tune in to hear what happened during these incidents and a separate data center fire that caused a Reliance Jio outage for customers across multiple areas of India.Listen no…

Tim Carnes, VP, Global Solution Engineering shares his career journey, highlights, and why being a Cisco SE is the best job ever!저자 Cisco

AB sits down with Matt MacPherson, Chief Technology Officer, Cisco Wireless, for an informative chat about the current state of Wi-Fi and cellular convergence, the importance of seamless roaming across Wi-Fi and cellular networks, and how Wi-Fi 7 is enhancing the user experience when compared to earlier Wi-Fi standards.…

Special episode where we interview 3 engineers : Tristan, Jaroslav and Maren who troubleshooted network issues on boats and cruise ships. Some even had to go on site on the cruise ... there could be worse interventions probably.저자 Cisco

During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We’ve all heard tales of floods of eager shoppers crashing a website during a major sale—leaving them unable to make their coveted purchases. To guard against a breakdown like this during high-traffic peri…

Join Scott Schell and Sam Nchinda, VP and Head of Business Services at Orange Business based out of Atlanta, GA. In this episode, they discuss their long standing 25-year partnership with Cisco and how they have found success through establishing their three-prong value proposition with: digital infrastructure, employee experience, and operational …

In this episode, Deanna Davenport, VP of Customer Success at ePlus (CX Global Partner of the Year) discusses their motto of "Customer first. Services led. Results driven." Tune in to hear the CX Global Partner of the Year discuss success with Partner Advanced Services, 96% renewal rates, 90% cSAT, and more.…

Let’s dive into the fascinating world of subsea cables. With special guest Murray Burling—Executive Director of Oceans and Environment at RPS—we’ll explore the current subsea cable ecosystem and chat about what the future might hold.Tune in for insights on how important subsea cables are for today’s digital experiences, how decisions are made on wh…

Tune in to be in the know as Craig Hill, Mike Luken, and Andy Stewart explore the crucial role of quantum safe cryptography as we approach the quantum computing era and its potential impact on current encryption methods. Discover what you need to know and how Cisco is leading the way in delivering quantum safe cryptography.The discussion begins wit…

This episode features Amanda Dalzell and Tony Mai from Insight Technologies. They discuss their success with integrating Success Tracks into their sales strategies and how this has accounted for positive changes in their operation and sales strategies and overall company growth through delivering premium services by leveraging the Digital Selling L…

In this episode, Esther Roure Villa remembers her days of troubleshooting Service Providers and spanning-tree loops. Esther is now a Sustainability Lead at Cisco and explains to us why it's way more technical than just a few buzzwords for good measure.저자 Cisco

AB sits down with Bert Soto, Chief Diversity Officer and VP of Sales at TGS, the official technology provider for the Kansas City Chiefs, 2024 NFL Champions. They discuss TGS's growth from a small business to a full-service IT consulting firm, covering managed services, automation/AI, security platforms, and end-user devices.…

In this episode, Julie Greene from ComputaCenter discusses how they are leading the charge in sustainable IT solutions. Discover how their innovative approach to end-to-end lifecycle selling is not only helping customers achieve carbon neutrality but also driving significant cost savings and operational efficiencies.…

Explore the recent Google Cloud and GitHub outages, plus get insights from a network perspective into the August 12 X livestream event featuring Elon Musk and Donald Trump.In the case of Google Cloud, a power issue in one of its European regions impacted connectivity and affected several services and networking equipment. The problems disrupted con…

Jason Marks and Gladys Kline are joined by Digit Murphy, a trailblazing leader in sports and business, to discuss the vital role of women in leadership, sales, and technology. They explore the challenges and opportunities women face in these fields, sharing insights on how to break barriers, lead with confidence, and inspire the next generation of …

Jason Marks and Gladys Kline discuss the crucial role of time management for both sellers and leaders in the tech industry. They share practical strategies for boosting productivity, managing priorities, and making the most of your time to drive success in a fast-paced environment.저자 Cisco

In this episode, Jason Marks and Gladys Kline sit down with Rhonda Henley, VP of the Americas Partner Organization at Cisco, to dive deep into the dynamics of the channel.저자 Cisco

Jason Marks and Gladys Kline are joined by Matt Konwiser, Regional CTO at IBM, to discuss the current landscape and future of artificial intelligence. They explore the latest advancements, challenges, and opportunities in AI, offering expert insights into how AI is shaping industries and driving innovation.…

Jason Marks and Gladys Kline take you behind the scenes of building the BITS podcast, sharing their journey, insights, and challenges. They set the stage for the exciting episodes to come, offering a glimpse into the intersection of business, innovation, and technology that BITS will explore.Welcome to BITS (Business, Innovation, & Technology Show)…

Jason Marks and Gladys Kline explore the transformative journey of VARs, discussing how the industry has evolved and what it takes to stay competitive. They dive into the critical shifts, emerging trends, and future opportunities that are redefining the role of VARs in the tech landscape.저자 Cisco

This episode features David Watkins, the VP of Software and Services at GDT. David shares the highlights of GDT’s significant growth, noting a 20% increase in services and 30% growth in enterprise agreements in Cisco's FY 24 year to date through Q3. Additionally, GDT has seen a 276% year-to-date growth in success tracks, emphasizing their focus on …

In this episode, Kelly Ryan, VP of IBM Technology Lifecycle Services discusses how IBM TLS - built upon Partner Advances Services, a CX partner-branded and delivered offer - is being delivered to customers.저자 Cisco

This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers the Australian Football League and more—are chatting about how to assure great digital experiences at major sporting events.Large sporting events are always logistically complex, and today that’s even m…

In this episode, we host our first non-Cisco guest Richard Atkin from ITGL. He tells us how he combines network engineering and programming in his job role with the help of Cisco RADKit, a free tool provided by Frederic Detienne whom we also invited on this episode ! When you have random access points crashing in your network, how can you automate …

Meet Madalena Martins, a project manager whose travels and studies in the sociology of emotions ultimately led her to Cisco.Tune in for a sneak peek of Madalena’s album (yes, she's also a musician!). This is an episode you won't want to miss!저자 Cisco

In this episode of Partner Perspectives, Scott Schell sits down with Dan Farrell, SVP of Global Services at ePlus, and Larry Hahn, Director of Channel for Schneider Electric, to explore a transformative partnership with Cisco. Together, they discuss how their partnership is making sustainability tangible for customers. Learn about the innovative so…

Cybersecurity, remote work, full stack observability, oh my! SMBs have got a lot on your mind. Worrying about securing their workforce wherever they work, shouldn’t be one of them. In this episode, we sit down with Glenn Davis, COO, and Timothy Connley, Partner Manager at IT Savvy, a Cisco partner.Tune in as we explore the technologies and strategi…

On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got stuck in a boot loop that ultimately resulted in the Blue Screen of Death (BSOD). These disruptions had a common source: an update from CrowdStrike, a managed detection and response (MDR) service used to pr…

AB sits down with Papi Menon, VP of Product Management at Outshift by Cisco, to discuss Outshift’s charter to foster new and cutting-edge tech ideas and tools to help technology teams succeed in the future. Building successful products is not an overnight effort, and this enlightening conversation emphasizes the critical roles of commitment and pat…

The 6th episode of our #12 Podcast is live! Get to know better Mohamed Hellal, Account Manager at Cisco.Know more about Mohamed's journey from Algeria to Portugal, the importance of strong values, a supportive family foundation, and his love for football. Discover his insights on Sales and delve into his thesis on Hybrid Work and its impact on the …

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days?In Episode 58, we…

Join Jennifer Craine, Sr. Director of Software and Services of the Americas Partner Organization as she dives into derisking, renewals, adoption, recurring revenue, and the important role that partners play.저자 Cisco

On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and frequency of outages did increase after the company’s acquisition by Elon Musk, following the domain migration, there don’t appear to have been any significant disruptions to the X.com platform. In this …

Join Chris Dexter, VP of Global CX – TAC Engine as he discusses the three bodies of work for generative AI and how it is driving efficiency and adding real value (not just curiosity value) for partners and customers.저자 Cisco

In Episode 8 of SE Unleashed, "Engineering Your Brand: Digital Strategies for Career Growth and Customer Impact," host Marc Moffett chats with social media influencers Alexis Bertholf and Wes Noonan about the power of digital branding. They break down how today’s engineers can use social media to boost their careers and impact their customers. The …

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days?In Episode 57, we…