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Future of Risk

Zurich North America

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Future of Risk looks at the changing risk and resilience landscape with insights on the challenges facing businesses today…and tomorrow. Each episode, we invite leaders and subject matter specialists to talk about current, emerging and evolving risks…and what you need to do to prepare your business for the road ahead. Presented by Zurich North America.
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Welcome to the Future of Cyber Risk podcast brought to you by Team Cymru. This show will focus on conversations with experts and leading practitioners about what can be done to prepare for what lies ahead. Every episode will highlight actionable takeaways to help our audience get ahead of the curve and prepare for the trends and technologies shaping the future.
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Making Risk Flow is a podcast powered by Cytora. This insurance podcast is designed to bring clarity, know-how and inspiration in driving digital transformation for commercial insurers, paying particular attention to the automation of risk processing. This podcast, led by industry veteran Juan de Castro as well as insurance change-makers, will showcase their learnings, challenges and solutions that have, or haven’t, worked for them. If you are embarking on leading a transformational project ...
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In this week's episode of the Future of Cyber Risk podcast, David speaks with Joshua Brown, VP and Global CISO at H&R Block, who explains the importance of not being alarmist when raising risk concerns and avoiding leading a conversation with "no." Joshua also discusses why storytelling is such a huge part of his role and shares some advice for cyb…
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In this episode of Making Risk Flow, host Juan de Castro is joined by both Tony Buckle, former Chief Underwriting Officer of Allianz Global Corporate, and John Carolin, former CEO of B3i. Tony and John now work for UWX, a company set about reimagining underwriting. During their discussion, the trio talk through effective ways to navigate a soft mar…
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www.futureofrisk.com Marie Knight, Head of Direct Markets Strategic Services with Zurich North America addresses the current trends and challenges facing auto dealers. Knight provides valuable insights into the effects on dealerships and offers optimistic projections on the ways in which today’s dealerships are leveraging innovative thinking to tac…
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In this week's episode of the Future of Cyber Risk podcast, David speaks with David Lingenfelter, Chief Information Security Officer at PENN Entertainment. They discuss the challenge of securing assets that you did not create yourself and how evolving regulations have affected the gaming industry's risk appetite. David also offers his insight on th…
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In this episode of Making Risk Flow, Juan de Castro speaks with Bill Bloom, a board member at Aviva Canada, Bamboo Insurance, and Foundation Risk Partners. Over his 28-year career, Bill has led the strategic direction at global insurers and consultancies, including Accenture, The Hartford, and Aviva. He has also played a leading role in integrating…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Chris Copeland, Associate Professor & Director of the Institute of Homeland Security and Cybercrime at Tarleton State University, about the misconceptions of cybersecurity and how he prepares his students for a full career of learning. Chris also predicts the trends of cybe…
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futureofrisk.com As a trailblazer of “big data,” insurance companies have been responsible for providing businesses with claims data insight to improve loss outcomes and to mitigate risks. Zurich North America’s Kris Shalda, Senior Vice President and Head of Claims Customer Relationship Management; and Larry Zeiner, Claims Vice President and Region…
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This time on Making Risk Flow, host Juan de Castro is joined by Clive Buesnel, Managing Partner, International at Insurance Advisory Partners. Clive is a seasoned insurance industry expert, having held prestigious roles at Deloitte, Jubilee General Insurance Company and Tysers. Clive shares his extensive experience and deep knowledge of the insuran…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Eric Adams, CEO/CISO at Federal Cyber Defense Solutions. They discuss what FedRAMP and FISMA are, how to use NIST as a roadmap to federal compliance, and what controls you need to implement for those requirements. They also talk about the need for vulnerability context and …
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www.FutureOfRisk.com Financial institutions comprise a dynamic industry that faces a number of challenges today, from the current economy to new technology and more. This episode explores those challenges. Zurich North America’s Stan Bernard, Head of Financial Institutions & Professional Services, U.S. Middle Market; and Alex Muralles Head of Finan…
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In this episode of Making Risk Flow, Juan de Castro speaks with Neil Galjaard, Divisional Managing Director of Markel UK, a global specialty insurance provider. Neil has over 30 years of experience in the insurance industry and has held leadership roles at companies like Lloyds, Virgin Money, and Towergate Insurance. Neil joined Markel in 2016 to l…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Nat Prakongpan, VP of Product at Cyberbit (formerly of IBM at the time of recording). They discuss the need for business resiliency in security programs, and why you shouldn't just focus on preventing an attack but on recovery after an attack as well. They also talk about w…
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www.futureofrisk.com Offering consumer warranties to protect products consumers use every day — like homes, appliances and electronic devices — can build customers’ confidence in both the product and the company. Warranties can also help drive customer loyalty and business profits. Patrick Heese, Vice President, Business Development Relationship Le…
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In the latest episode of the Making Risk Flow podcast, host Juan de Castro interviews Sufen Lim, Senior Vice President at Tokio Marine Group. With over a decade of experience spanning investment banking to her current role, Sufen offers a unique perspective on the industry's evolution and Tokio Marine Group's strategic vision. Sufen joins Juan to s…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Alexander Seger, Head of Cybercrime Division at the Council of Europe. They discuss how the Council of Europe is building capacity worldwide around cybercrime awareness, legislation, and enforcement, and how they're doing that through increased training. They also talk abou…
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www.futureofrisk.com The 19th edition of the World Economic Forum’s Global Risks Report came out in January, highlighting various emerging and longstanding risks. John Scott, Head of Sustainability Risk at Zurich Insurance Group, addresses the reigning top long-term risk of extreme weather as we continue to witness its widespread impact worldwide. …
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In this episode of the Making Risk Flow podcast, Cytora’s Juan de Castro is joined by James Anderson, Partner at EY, to delve into historical and current challenges around the soft and hard market cycle. James, an experienced actuary turned consultant, shares valuable insights on the use of analytics and technology to drive business improvement. To…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Joshua Scott, Head of Information Security & IT at Postman. They discuss the importance of security as more companies use APIs, and how better security improves reputation and trust with customers. They also talk about how practitioners can communicate more simply when deal…
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In this episode of Making Risk Flow, host Juan de Castro interviews Jacob Palmer, Partner at Boston Consulting Group (BCG). Jacob has over 13 years of industry experience in consulting, risk management, and insurance. In his role at BCG, he advises global insurers on everything from growth acceleration to the adoption of new technologies. Together,…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Craig Jones, Director of Cybercrime at INTERPOL. They discuss the mission and purpose of INTERPOL to reduce cybercrime worldwide, and how they go about doing that on a daily basis through data aggregation, creating frameworks, and sharing intel with nations and locales worl…
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www.futureofrisk.com Industrial Revolution 4.0 has transformed the way the traditional supply chain looks today. Explore the risks and gain insights into the complex potential drawbacks associated with wholesalers entering the manufacturing space. Bill Seleznoff, Industry Practice Director for Zurich's Retail and Wholesale division, discusses the e…
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It's a new year and a new season of the Making Risk Flow podcast. This time, host Juan de Castro sits down with Andrew Horton, the Group CEO of QBE Insurance. Located in 26 countries, QBE Insurance is one of the world's top 20 insurance and reinsurance companies. During the course of their conversation, Juan and Andrew discuss QBE’s approach to con…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Bob Carver, Principal Cybersecurity Threat Intelligence and Analytics at Verizon. They discuss the importance of looking for subtle issues no one else may see, why security practitioners should gain more awareness in network and sysadmin activities, and how to build a cultu…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Evan Blicker, Sr. Cyber Threat Investigator - Dark Web Lead at LinkedIn. They discuss what the dark web is, what you can find there, and the biggest misconceptions about the dark web — like why it should be viewed more as a community of people rather than a dangerous arena.…
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In this episode of Making Risk Flow Juan is joined by Simon Cooper-Williams (Director of Portfolio Development Solutions at Markel International) and Jamie Wilson (Head of Pricing and Innovation at Hyperexponential). Together they discuss how the role of actuaries has evolved over the years, and how they work together with underwriters to achieve m…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Miranda Bruce, Postdoctoral Fellow at the University of Oxford, and Steve Santorelli, Chief of Staff at Team Cymru, about the RISE and Underground Economy conferences. A RISE scholarship recipient, Miranda talks about her experience attending the Underground Economy confere…
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In this episode of Making Risk Flow, host Juan de Castro is accompanied by Nigel Walsh, the Managing Director of Insurance at Google, to delve into the exciting role of technology in the insurance industry. Juan and Nigel explore the potential for technology, particularly artificial intelligence, to revolutionise underwriting workflows and decision…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Carolyn Kissane, Associate Dean of the MS in Global Affairs and MS in Global Security, Conflict, and Cyber Crime at the NYU Center for Global Affairs. They discuss how the Center for Global Affairs prepares students for how cyber security will play a bigger role in geopolit…
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wwwk.futureofrisk.com The middle market is made up of 200,000 mid-size businesses that play a vital role in the U.S. economy by generating approximately $10 trillion per year. Alex Wells, Head of U.S. Middle Market at Zurich North America, discusses the importance of protecting these businesses by meeting their insurance needs. Middle market busine…
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With the exciting news of PPL's Next Gen release, here's an episode from the Making Risk Flow vault. In the episode, host Juan de Castro is joined by Bronek Masojada, the former CEO of Hiscox and former Chairman of Placing Platform Limited (PPL). Their conversation ranges from discussing Bronek’s time at Hiscox and his reflections on the challenges…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Assaf Kipnis, Owner and Head Consultant/Advisor at ASK Integrity Solutions, which conducts adversarial network analysis, risk assessment, and counter-threat intel. They discuss the day-to-day activities of threat intelligence and hunting down adversaries, what adversary acc…
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In this episode of Making Risk Flow, host Juan de Castro interviews Meghan Hannes, the Head of US Underwriting Management, Cyber Risks at Beazley. As a highly accomplished executive leader, Meghan has demonstrated success in portfolio management, actuarial and data science, and cyber risk management services. During the course of the discussion, Ju…
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www.futureofrisk.com Join Keith Daly, Chief Claims Office at Zurich North America, as he delves into various aspects surrounding Claims, and the role Claims plays in reinforcing organizational security, the emerging trends in big data and unfamiliar aspects of the Claims function. Listen as Daly gives insight to the benefits and opportunities of wo…
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In this week's episode of the Future of Cyber Risk podcast, David speaks to Dr. Eugene H. Spafford, Professor of Computer Sciences at Purdue University, Dr. Leigh Metcalf, Senior Network Security Research Analyst at CERT, and Dr. Josiah Dykstra, Technical Director, Critical Networks & Systems at NSA, authors of the book Cybersecurity Myths and Misc…
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In this podcast episode, Juan de Castro interviews Jeffrey Hayman, a CEO, Chairman, board member, and entrepreneur in the global insurance industry. Hayman has an impressive track record in executive roles at carriers like AIG and, more recently, in non-executive roles, including his current position as Chairman of the Board at R&Q Insurance Holdin…
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https://www.futureofrisk.com Cyber risk is a rapidly evolving landscape. Over the past decade, device adoption has increased six-fold and it has doubled over the past three years. Michelle Chia, Head of Professional Liability and Cyber, and David Shluger, Vice President of Cyber Risk at Zurich North America, note that many businesses are not adequa…
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