최고 Administrative State 팟캐스트 (2024)

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Episode 6: From automation to frustration 13:45

3M ago13:45

13:45

In this episode we discuss some of the experiences people have when they try to get in contact with the public administration. Especially (semi-)automated telephone hotlines create frustration among citizens who want or need to talk to a public agent. Our interviewees from the case study in Quebec, Canada, report about long waiting times and the im…

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Episode 5: Interview with two sociologists in the Caribbean 32:33

7M ago32:33

32:33

In this episode I have the pleasure of introducing to you two sociologists who live and work in the Caribbean and whom I had the great pleasure to meet during my field research stay in the beginning of 2024. Elly Helings in Curaçao and Raymond Jessurun in Sint Maarten will share with us their perspectives on the digitalization of public services in…

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Episode 4: Indigenous people and public services in Canada 15:32

10M ago15:32

15:32

In this episode I share with you some insights from my case studies in Canada, concretely in the Northwest Territories and Quebec. I focus on some of the challenges that Indigenous people are confronted with in the context of public service provision and access and more generally the complex relation of Indigenous peoples and the different orders o…

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Episode 3: Thoughts on the first case study: imposed digitalization 17:25

12M ago17:25

17:25

In this edpisode I’ll first talk a little about my current issues in methodology and data collection, and then discuss some preliminary findings from the first case study which was in Quebec, the French speaking province of Canada. I talked to staff of the public ombuds institution, to citizens as well as to NGO and government representatives to ge…

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Episode 2: Research design & field access 11:13

1y ago11:13

11:13

In this episode I will explain the research design and methodology for this project, which will build primarily on interviews and participatory observation. I will talk about case study selection, my comparative approach, the particularities of doing research in public bodies, and the challenges of gaining access to the research field; that is, fir…

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Episode 1: Introduction 9:45

1y ago9:45

9:45

Welcome to the first episode of this podcast about my research project which started in February 2023. In this introductory episode I will explain my research interest and approach. The study focuses on the digital transformation of public services and two major interlinked challenges that come along with this development: the risk of social groups…

들어볼 가치가 있는 팟캐스트

Administrative State 팟 캐스트

들어볼 가치가 있는 팟캐스트

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A just state for everyone? Researching access to administrative justice in the digital era

Julia Dahlvik

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Episode 6: From automation to frustration 13:45

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Episode 5: Interview with two sociologists in the Caribbean 32:33

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Episode 4: Indigenous people and public services in Canada 15:32

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Episode 3: Thoughts on the first case study: imposed digitalization 17:25

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Episode 2: Research design & field access 11:13

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Episode 1: Introduction 9:45

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