WBSP363: Grow Your Business by Understanding Salesforce Commerce’s Capabilities, an Objective Panel Discussion


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When it comes to enterprise platforms, it's hard to meet the expectations from all fronts: performance, customization, developer experience, and functionality. Most platforms can perhaps check a couple of these boxes. Salesforce Commerce Cloud might be able to check a lot of them. That's probably the reason it's the leading platform for enterprises. It has deep industry-specific capabilities in both B2B and B2C space. For example, localized OEM-managed sites for dealers. Or, a HIPAA-compliant web store for hospitals and healthcare facilities. Some people may argue that headless should be able to solve the customer needs of most industries.But some of these features could be so deep that unless your data model supports it, it might be harder to build on vanilla platforms. So, where does Salesforce Commerce Cloud stand as of today in comparison to the headless and legacy platforms?

In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss Salesforce Commerce Detailed Independent Review. We discussed their strengths and weaknesses and where they might fit in the eCommerce architecture for both B2B and B2C business models. Finally, we compared their B2B and B2C capabilities and the flexibility of each solution.

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