Creating A 5-Star Experience ft. Eric Allen & Brendan Rice


Manage episode 260729241 series 86999
Player FM과 저희 커뮤니티의 Michael Cazayoux 콘텐츠는 모두 원 저작자에게 속하며 Player FM이 아닌 작가가 저작권을 갖습니다. 오디오는 해당 서버에서 직접 스트리밍 됩니다. 구독 버튼을 눌러 Player FM에서 업데이트 현황을 확인하세요. 혹은 다른 팟캐스트 앱에서 URL을 불러오세요.

This one is for all you gym owners, business owners, and entrepreneurs out there.

This week we have Wodify’s Chief Operating Officer (COO) & Chief Marketing Officer (CMO), Eric Allen and Brendan Rice joining the show.

These guys have probably talked to more gym owners than anyone else on the planet. They’ve gone from being laughed out of rooms, to changing the entire CrossFit industry. Whether it comes to operating a successful gym, or even building a kick-ass working culture, these guys have some stories to tell.

In this episode we go over the value of buying back your time so that you can focus on whats important for your business, creating a 5-star experience for clients and customers, marketing tips, and when you should vs. when you shouldn’t listen to your customers.


03:20 - “How we started…”

15:30 - Marketing tactics

24:00 - Feedback loops

42:00 - Culture is king

53:00 - Importance of core values

62:30 - Working towards the same vision

74:00 - Killing a project


Wodify - Premier gym management platform

Calendly - Schedule meetings without back-and-forth emails



If you love this podcast please click HERE to leave me a review. It energizes me to keep doing these as well as pushes us higher in the rankings. Thank you all for the support.

Follow us on Instagram @brute.strength.

326 에피소드