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Defining Customer Success with Steve Bernstein
Manage episode 297516402 series 2518962
Steve Bernstein is Principal at Waypoint Group, a B2B focused customer experience firm. In this episode, learn about how Steve views the role of CS and what are the right questions to ask to guarantee customer engagement and create long lasting relationships. Visit SalesLoft.com for show notes and insights from this episode.
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Manage episode 297516402 series 2518962
Steve Bernstein is Principal at Waypoint Group, a B2B focused customer experience firm. In this episode, learn about how Steve views the role of CS and what are the right questions to ask to guarantee customer engagement and create long lasting relationships. Visit SalesLoft.com for show notes and insights from this episode.
282 에피소드
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