Artwork

Sam Burrett에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Sam Burrett 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Player FM -팟 캐스트 앱
Player FM 앱으로 오프라인으로 전환하세요!

E25: Building a client-centered career in law with Marlo Osborne-Smith, Director at PwC New Law

31:16
 
공유
 

저장한 시리즈 ("피드 비활성화" status)

When? This feed was archived on February 07, 2022 02:30 (2y ago). Last successful fetch was on November 24, 2021 08:37 (2+ y ago)

Why? 피드 비활성화 status. 잠시 서버에 문제가 발생해 팟캐스트를 불러오지 못합니다.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 277101023 series 2793088
Sam Burrett에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Sam Burrett 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

How can you meaningfully impact your clients in a way that not only generates revenue, but sets the foundation for a meaningful career in law?
This week, I have the pleasure of speaking with Marlo Osborne-Smith, who is a Director in PwC's New Law department. Marlo has a wealth of experience building and growing amazing client relationships. Prior to PwC, Marlo was Head of Clients Asia Pacific at global law firm Herbert Smith Freehills.
We covered:

  • A walk through Marlo’s Journey to PwC, from graduate lawyer to recruiter, to business development professional and then Client Relationship Manager;
  • The key skills Marlo built to improve her career;
  • What it really means to be client-centric and how to put the client at the centre of the firm;
  • The challenges and triumphs of growing the New Law arm within PwC;
  • Key skills for a T-Shaped Lawyer;
  • The challenges facing in-house legal teams and how PwC is building a legal operations capability to address those challenges;
  • The future state of Legal Functions and;
  • Success and making an impact on the legal industry

Some of my favourite quotes from this episode:

  • “For me thing that was missing [from traditional practice] was the need to think about the individual client. Not just their technical problems, but their individual needs.”
  • “I built trust early by always delivering on what I said was going to do.”
  • “My success has often been drawing on the skills of others. I’ve never pretended to be good at everything, but one of my strengths has been collaboration.”
  • “What really drives me is helping clients solve their problems.”
  • “For me the definition of a successful career is really enjoying what I do. And what I do is help client solve their problems, and not their legal problems - solving the way they work. If I can make my clients, and the profession, work more efficiently, if I can help them do high value work, and have better relationships with their business stakeholders, then for me that’s the definition of success”
  • “I think the careers available to [young lawyers now] are endless and it’s just about opening up your mind to those opportunities, and drawing on those T-Shaped skills, to differentiate yourself.”

Learn more about Marlo:

Also:

  • Please leave a review and a rating wherever you listen to your podcasts! It makes a huge difference and helps people find the show.
  • Subscribe to The Leading Lawyer Project on iTunes
  • Connect with me on LinkedIn
  • Have an idea for the podcast or a guest you'd love to hear from? Drop me a line here: burrett.sam@gmail.com

  continue reading

29 에피소드

Artwork
icon공유
 

저장한 시리즈 ("피드 비활성화" status)

When? This feed was archived on February 07, 2022 02:30 (2y ago). Last successful fetch was on November 24, 2021 08:37 (2+ y ago)

Why? 피드 비활성화 status. 잠시 서버에 문제가 발생해 팟캐스트를 불러오지 못합니다.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 277101023 series 2793088
Sam Burrett에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Sam Burrett 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

How can you meaningfully impact your clients in a way that not only generates revenue, but sets the foundation for a meaningful career in law?
This week, I have the pleasure of speaking with Marlo Osborne-Smith, who is a Director in PwC's New Law department. Marlo has a wealth of experience building and growing amazing client relationships. Prior to PwC, Marlo was Head of Clients Asia Pacific at global law firm Herbert Smith Freehills.
We covered:

  • A walk through Marlo’s Journey to PwC, from graduate lawyer to recruiter, to business development professional and then Client Relationship Manager;
  • The key skills Marlo built to improve her career;
  • What it really means to be client-centric and how to put the client at the centre of the firm;
  • The challenges and triumphs of growing the New Law arm within PwC;
  • Key skills for a T-Shaped Lawyer;
  • The challenges facing in-house legal teams and how PwC is building a legal operations capability to address those challenges;
  • The future state of Legal Functions and;
  • Success and making an impact on the legal industry

Some of my favourite quotes from this episode:

  • “For me thing that was missing [from traditional practice] was the need to think about the individual client. Not just their technical problems, but their individual needs.”
  • “I built trust early by always delivering on what I said was going to do.”
  • “My success has often been drawing on the skills of others. I’ve never pretended to be good at everything, but one of my strengths has been collaboration.”
  • “What really drives me is helping clients solve their problems.”
  • “For me the definition of a successful career is really enjoying what I do. And what I do is help client solve their problems, and not their legal problems - solving the way they work. If I can make my clients, and the profession, work more efficiently, if I can help them do high value work, and have better relationships with their business stakeholders, then for me that’s the definition of success”
  • “I think the careers available to [young lawyers now] are endless and it’s just about opening up your mind to those opportunities, and drawing on those T-Shaped skills, to differentiate yourself.”

Learn more about Marlo:

Also:

  • Please leave a review and a rating wherever you listen to your podcasts! It makes a huge difference and helps people find the show.
  • Subscribe to The Leading Lawyer Project on iTunes
  • Connect with me on LinkedIn
  • Have an idea for the podcast or a guest you'd love to hear from? Drop me a line here: burrett.sam@gmail.com

  continue reading

29 에피소드

모든 에피소드

×
 
Loading …

플레이어 FM에 오신것을 환영합니다!

플레이어 FM은 웹에서 고품질 팟캐스트를 검색하여 지금 바로 즐길 수 있도록 합니다. 최고의 팟캐스트 앱이며 Android, iPhone 및 웹에서도 작동합니다. 장치 간 구독 동기화를 위해 가입하세요.

 

빠른 참조 가이드